Duluth, GA — NCR Corporation has entered into a new agreement with Carlson Restaurants to implement the NCR inventory and labor management solution in all of its domestic T.G.I. Friday’s restaurants. The solution enables multiple back office maintenance efficiencies, which will free up restaurant management to spend more time delivering a great service experience to guests. Elevating the guest experience is a key component in Friday’s Ambition 2015, the company’s global growth initiative designed to make the casual dining leader the Number 1 choice for guests, employees and investors by 2015.
The solution also reduces operational and food costs, freeing up dollars that can be better used to enhance marketing initiatives and drive the growth of the T.G.I. Friday’s brand. In addition to food and cash management, the solution will provide Friday’s with a platform to manage labor scheduling, employee transfers and exporting information to its existing HR and POS systems.
“Reducing the number of manual processes we go through each day, both at the individual site and our headquarters, will enable us to spend more time providing a great guest experience and focus even more on the learning and development of our team members,” says Don Vietti, chief information officer, Carlson Restaurants.
Duluth, Ga.-based NCR Corporation is a global technology company whose assisted- and self-service solutions and comprehensive support services address the needs of corporate and public organizations in more than 100 countries. For more information, visit www.radiantsystems.com.
T.G.I. Friday’s has more than 900 restaurants across more than 60 countries. For more information, visit www.fridays.com.
SOURCE: NCR Corporation